Effective Date: April 21, 2026
Ashley Custom Lumber (“we,” “our,” or “us”) respects your privacy and is committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us.
1. Information We Collect
We may collect the following information when you interact with our website or business:
- Name
- Phone number
- Email address
- Project details or messages you submit
- Any information you provide through contact forms, calls, or text messages
We only collect information that is necessary to communicate with you and provide our services.
2. How We Use Your Information
We use your information to:
- Respond to inquiries and provide quotes
- Communicate about your project
- Schedule consultations or deliveries
- Improve our services and customer experience
We do not sell or rent your personal information.
3. Text Messaging & Communication
If you choose to contact us via phone or text message:
- You may receive responses related to your inquiry or project
- Message frequency will vary based on your needs
- Standard message and data rates may apply
You can opt out of text communication at any time by replying STOP.
4. Sharing of Information
We value your trust and handle your information with care.
No personal information, mobile number, or messaging consent information will be shared with third parties or affiliates for marketing or promotional purposes.
We may only share information if required by law or to protect our business and customers.
5. Data Protection
We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure.
However, no online transmission is 100% secure, and we cannot guarantee absolute security.
6. Cookies & Website Data
Our website may use basic cookies or analytics tools to:
- Understand website traffic
- Improve user experience
These tools do not collect personally identifiable information unless you voluntarily provide it.
7. Your Rights
You may:
- Request access to your personal information
- Ask us to update or delete your information
- Opt out of future communications
To do so, contact us using the information below.
8. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Ashley Custom Lumber
📍 291 Elora Rd, Elora, TN 37328
📞 931-675-8722
📧 office@ashleycustomlumber.net
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.